Refund policy
Refund Policy for Fyne
We want you to feel completely confident when trying Fyne. That's why we offer a clear and transparent Refund Policy, including our 90-Day Money-Back Guarantee for qualifying orders.
90-Day Money-Back Guarantee Eligibility
Our 90-Day Money-Back Guarantee is exclusively available to customers who purchase at least a 3-Month Supply of Arctic Bladder Control. Purchases of single bottles or other non-qualifying packages are not eligible.
Usage Requirements
To qualify, customers must use Fyne consistently for at least 90 days, taking a minimum of 2 capsules per day. Customers must also send a short weekly progress update by email to support@fynesupplements.com, briefly noting how they are feeling and any changes in symptoms. This weekly log is required to track progress and is a condition of the 90-Day Money-Back Guarantee — refund requests without a complete weekly log history may not be eligible.
Initiating a Refund Request
- Email support@fynesupplements.com with your order number.
- Briefly explain your experience with Fyne and the reason for your refund request.
Our team will review your submission and respond within a few business days.
Returns Outside the 90-Day Guarantee
Customers wishing to return non-qualifying products may request a return subject to our approval. To be eligible: products must be unused, unopened, and in their original packaging, and requests must be initiated within 14 days of delivery. Return shipping costs are the customer's responsibility.
Restocking Fee
A 15% restocking fee applies to returns outside the 90-Day Guarantee. This fee may be waived if the item received was defective, damaged, or incorrect.
Damaged or Incorrect Items
Contact support@fynesupplements.com within 7 days of delivery with photos and your order number. We will cover return shipping and provide a replacement or full refund.
Non-Returnable Items
Opened or used bottles are non-returnable outside of the 90-Day Guarantee.
